White X in a Red Circle in my System Tray

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sundancekid726

Posted 5/13/2008 5:31 PM

New Member

Group: Forum Members
Last Login: 5/14/2008 10:31 AM
Posts: 10, Visits: 14

Find AWF report by noahdfear ©2006
Version 1.40
Option 2 run successfully

The current date is: Tue 05/13/2008
The current time is: 18:28:33.64

bak folders found
~~~~~~~~~~~

Directory of C:\WINDOWS\BAK

05/11/2000 02:00 AM 90,112 UpdReg.EXE
1 File(s) 90,112 bytes

Directory of C:\PROGRA~1\AIM6\BAK

11/07/2006 11:29 AM 50,736 aim6.exe
1 File(s) 50,736 bytes

Directory of C:\PROGRA~1\DELLSU~1\BAK

03/15/2007 11:09 AM 460,784 DSAgnt.exe
1 File(s) 460,784 bytes

Directory of C:\PROGRA~1\ITUNES\BAK

11/02/2007 07:36 PM 267,048 iTunesHelper.exe
1 File(s) 267,048 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK

10/19/2007 09:16 PM 286,720 qttask.exe
1 File(s) 286,720 bytes

Directory of C:\PROGRA~1\REGSHAVE\BAK

02/04/2002 11:32 PM 53,248 REGSHAVE.EXE
1 File(s) 53,248 bytes

Directory of C:\WINDOWS\SYSTEM32\BAK

08/04/2004 03:56 AM            15,360 ctfmon.exe
06/22/2005 12:44 AM           126,976 hkcmd.exe
06/22/2005 12:48 AM           155,648 igfxtray.exe
               3 File(s)        297,984 bytes

Directory of C:\PROGRA~1\COMMON~1\SYMANT~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\DELL\MEDIAE~1\BAK

04/11/2004 09:15 PM 290,816 PCMService.exe
1 File(s) 290,816 bytes

Directory of C:\PROGRA~1\INTEL\MODEME~1\BAK

09/03/2003 09:12 PM 221,184 IntelMEM.exe
1 File(s) 221,184 bytes

Directory of C:\PROGRA~1\REAL\REALPL~1\BAK

08/10/2004 10:01 AM 26,112 RealPlay.exe
1 File(s) 26,112 bytes

Directory of C:\PROGRA~1\YAHOO!\SEARCH~1\BAK

06/08/2007 10:59 AM 224,248 SearchProtection.exe
1 File(s) 224,248 bytes

Directory of C:\WINDOWS\SYSTEM32\DLA\BAK

03/15/2004 02:04 AM 122,933 tfswctrl.exe
1 File(s) 122,933 bytes

Directory of C:\PROGRA~1\ADOBE\READER~1.0\READER\BAK

10/10/2007 07:51 PM 39,792 Reader_sl.exe
1 File(s) 39,792 bytes

Directory of C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\BAK

06/16/2004 06:03 AM            81,920 issch.exe
06/16/2004 07:03 AM           221,184 ISUSPM.exe
               2 File(s)        303,104 bytes

Directory of C:\PROGRA~1\COMMON~1\SONIC\UPDATE~1\BAK

08/19/2003 02:01 AM 110,592 sgtray.exe
1 File(s) 110,592 bytes

Directory of C:\PROGRA~1\CREATIVE\SBLIVE\DIAGNO~1\BAK

04/03/2002 02:01 AM 135,264 diagent.exe
1 File(s) 135,264 bytes

Directory of C:\PROGRA~1\JAVA\J2RE14~1.2_0\BIN\BAK

11/19/2003 06:48 PM 32,881 jusched.exe
1 File(s) 32,881 bytes

Directory of C:\DOCUME~1\ALLUSE~1\APPLIC~1\DELL\TRANSF~1\BAK

11/13/2007 05:46 PM 135,168 TransferAgent.exe
1 File(s) 135,168 bytes

Directory of C:\PROGRA~1\ADOBE\PHOTOS~1\3.2\APPS\BAK

03/09/2007 11:09 AM 63,712 apdproxy.exe
1 File(s) 63,712 bytes

Directory of C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\BAK

03/04/2004 11:46 AM 172,032 hpztsb10.exe
1 File(s) 172,032 bytes

Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

     90112 May 11 2000 "C:\WINDOWS\UpdReg.EXE"
     90112 May 11 2000 "C:\WINDOWS\bak\UpdReg.EXE"
     50528 Jan 3 2008 "C:\Program Files\AIM6\aim6.exe"
     50736 Nov 7 2006 "C:\Program Files\AIM6\bak\aim6.exe"
    460784 Mar 15 2007 "C:\Program Files\DellSupport\DSAgnt.exe"
    460784 Mar 15 2007 "C:\Program Files\DellSupport\bak\DSAgnt.exe"
    267048 Nov 2 2007 "C:\Program Files\iTunes\iTunesHelper.exe"
    267048 Nov 2 2007 "C:\Program Files\iTunes\bak\iTunesHelper.exe"
    102400 Mar 6 2008 "C:\WINDOWS\Installer\{E3FEE4E7-4488-4A3F-A6BD-13745936EADB}\iTunesIco.exe"
    116008 Nov 2 2007 "C:\Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 7.5.0.20\iTunesSetupAdmin.exe"
    286720 Oct 19 2007 "C:\Program Files\QuickTime\qttask.exe"
    286720 Oct 19 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
     53248 Feb 4 2002 "C:\Program Files\REGSHAVE\REGSHAVE.EXE"
     53248 Feb 4 2002 "C:\Program Files\REGSHAVE\bak\REGSHAVE.EXE"
     15360 Aug 4 2004 "C:\WINDOWS\SYSTEM32\ctfmon.exe"
     15360 Aug 4 2004 "C:\WINDOWS\SYSTEM32\bak\ctfmon.exe"
    118784 Feb 10 2004 "C:\DRIVERS\VIDEO\HKCMD.EXE"
    126976 Jun 22 2005 "C:\DRIVERS\R106456\Win2000\hkcmd.exe"
    126976 Jun 22 2005 "C:\WINDOWS\SYSTEM32\bak\hkcmd.exe"
    126976 Jan 23 2005 "C:\WINDOWS\SYSTEM32\ReinstallBackups\0000\DriverFiles\hkcmd.exe"
    155648 Feb 10 2004 "C:\DRIVERS\VIDEO\IGFXTRAY.EXE"
    155648 Jun 22 2005 "C:\WINDOWS\SYSTEM32\igfxtray.exe"
    155648 Jun 22 2005 "C:\DRIVERS\R106456\Win2000\igfxtray.exe"
    155648 Jun 22 2005 "C:\WINDOWS\SYSTEM32\bak\igfxtray.exe"
    155648 Jan 23 2005 "C:\WINDOWS\SYSTEM32\ReinstallBackups\0000\DriverFiles\igfxtray.exe"
    290816 Apr 11 2004 "C:\Program Files\Dell\Media Experience\PCMService.exe"
    290816 Apr 11 2004 "C:\Program Files\Dell\Media Experience\bak\PCMService.exe"
    221184 Sep 3 2003 "C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe"
    221184 Sep 3 2003 "C:\Program Files\Intel\Modem Event Monitor\bak\IntelMEM.exe"
     26112 Aug 10 2004 "C:\Program Files\Real\RealPlayer\RealPlay.exe"
     26112 Aug 10 2004 "C:\Program Files\Real\RealPlayer\bak\RealPlay.exe"
    224248 Jun 8 2007 "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    224248 Jun 8 2007 "C:\Program Files\Yahoo!\Search Protection\bak\SearchProtection.exe"
    122933 Mar 15 2004 "C:\Program Files\Sonic\DLA\install\tfswctrl.exe"
    122933 Mar 15 2004 "C:\WINDOWS\SYSTEM32\dla\bak\tfswctrl.exe"
     39792 Jan 11 2008 "C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe"
     39792 Oct 10 2007 "C:\Program Files\Adobe\Reader 8.0\Reader\bak\Reader_sl.exe"
     81920 Jun 16 2004 "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe"
     81920 Jun 16 2004 "C:\Program Files\Common Files\InstallShield\UpdateService\bak\issch.exe"
    221184 Jun 16 2004 "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe"
    221184 Jun 16 2004 "C:\Program Files\Common Files\InstallShield\UpdateService\bak\ISUSPM.exe"
    110592 Aug 19 2003 "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe"
    110592 Aug 19 2003 "C:\Program Files\Common Files\Sonic\Update Manager\bak\sgtray.exe"
    135264 Apr 3 2002 "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe"
    135264 Apr 3 2002 "C:\Program Files\Creative\SBLive\Diagnostics\bak\diagent.exe"
     32881 Nov 19 2003 "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
     32881 Nov 19 2003 "C:\Program Files\Java\j2re1.4.2_03\bin\bak\jusched.exe"
    135168 Nov 13 2007 "C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe"
    135168 Nov 13 2007 "C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\bak\TransferAgent.exe"
    327437 Jan 27 2008 "C:\Documents and Settings\Derek O'Connor\Application Data\GTek\GTUpdate\AUpdate\Channels\ch_u4\CIP\TransferAgentSetup.exe"
     63712 Mar 9 2007 "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
     63712 Mar 9 2007 "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\bak\apdproxy.exe"
    172032 Mar 4 2004 "C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\hpztsb10.exe"
    172032 Mar 4 2004 "C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\bak\hpztsb10.exe"

end of report

Post #239405

RichieUK

Posted 5/13/2008 5:42 PM

Senior Forum Moderator

Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 28,103, Visits: 54,734

Please download OTMoveIt by OldTimer,save it to your desktop:
http://download.bleepingcomputer.com/oldtimer/OTMoveIt2.exe
Please double-click OTMoveIt.exe to run it.
Copy ALL the text inside the code box below to the clipboard by highlighting ALL of it and pressing CTRL + C (or, after highlighting, right-click and choose 'Copy'):

C:\WINDOWS\bak
C:\Program Files\AIM6\bak
C:\Program Files\DellSupport\bak
C:\Program Files\iTunes\bak
C:\Program Files\QuickTime\bak
C:\Program Files\REGSHAVE\bak
C:\WINDOWS\SYSTEM32\bak
C:\Program Files\Dell\Media Experience\bak
C:\Program Files\Intel\Modem Event Monitor\bak
C:\Program Files\Real\RealPlayer\bak
C:\Program Files\Yahoo!\Search Protection\bak
C:\WINDOWS\SYSTEM32\dla\bak
C:\Program Files\Adobe\Reader 8.0\Reader\bak
C:\Program Files\Common Files\InstallShield\UpdateService\bak
C:\Program Files\Common Files\Sonic\Update Manager\bak
C:\Program Files\Creative\SBLive\Diagnostics\bak
C:\Program Files\Java\j2re1.4.2_03\bin\bak
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\bak
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\bak
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\bak

Return to OTMoveIt, right click on the "Paste List of Files/Folders to Move" window under the "yellow" bar,and choose Paste,see image below:

Click on the Moveit! button

Copy everything on the 'Results' window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose 'Copy'), and paste it into your next reply.
Close OTMoveIt by clicking on the "Exit" button.
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process.
If you are asked to reboot the machine choose Yes.

Also post a new Hijackthis log please.

__________________________________________________

ASAP & UNITE member since 2006

Post #239408

sundancekid726

Posted 5/13/2008 5:52 PM

New Member

Group: Forum Members
Last Login: 5/14/2008 10:31 AM
Posts: 10, Visits: 14

C:\WINDOWS\bak moved successfully.
C:\Program Files\AIM6\bak moved successfully.
C:\Program Files\DellSupport\bak moved successfully.
C:\Program Files\iTunes\bak moved successfully.
C:\Program Files\QuickTime\bak moved successfully.
C:\Program Files\REGSHAVE\bak moved successfully.
C:\WINDOWS\SYSTEM32\bak moved successfully.
C:\Program Files\Dell\Media Experience\bak moved successfully.
C:\Program Files\Intel\Modem Event Monitor\bak moved successfully.
C:\Program Files\Real\RealPlayer\bak moved successfully.
C:\Program Files\Yahoo!\Search Protection\bak moved successfully.
C:\WINDOWS\SYSTEM32\dla\bak moved successfully.
C:\Program Files\Adobe\Reader 8.0\Reader\bak moved successfully.
C:\Program Files\Common Files\InstallShield\UpdateService\bak moved successfully.
C:\Program Files\Common Files\Sonic\Update Manager\bak moved successfully.
C:\Program Files\Creative\SBLive\Diagnostics\bak moved successfully.
C:\Program Files\Java\j2re1.4.2_03\bin\bak moved successfully.
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\bak moved successfully.
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\bak moved successfully.
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\bak moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.1 log created on 05132008_185014

MY LATEST HIJACK THIS LOG:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:51:51 PM, on 5/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [DellTransferAgent] "C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124836278656
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v10.cab
O16 - DPF: {FCF289D4-0AC8-4ED8-BE31-E8AF09606AB5} (download_35mb_com.applet) - http://static.35mb.com/applet/applet_o.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 9696 bytes

Post #239410

RichieUK

Posted 5/13/2008 6:01 PM

Senior Forum Moderator

Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 28,103, Visits: 54,734

Click on Start/Run,copy and paste ComboFix /u into the 'Open:' space,then press Ok.
This will uninstall Combofix,delete its related folders and files,reset your clock settings,hide file extensions,hide the system/hidden files and resets System Restore.

Please double-click OTMoveIt.exe again to run it.
Click on the 'Cleanup' button

When you do this a text file named cleanup.txt will be downloaded from the internet.
If you get a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet you should allow it to do so.
When the 'Confirm' box appears click 'Yes'.
Restart your pc when prompted.

Download and scan with CCleaner:
http://www.ccleaner.com/downloadbuilds.asp
1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free Basic or Slim versions instead of the Standard Build.

2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
* Clean all entries in the "Internet Explorer" section except Cookies.
* Clean all the entries in the "Windows Explorer" section.
* Clean all entries in the "System" section.
* Clean all entries in the "Advanced" section.
* Clean any others that you choose.

In the Applications Tab:
* Clean all except cookies in the Firefox/Mozilla section if you use it.
* Clean all in the Opera section if you use it.
* Clean Sun Java in the Internet Section.
* Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "Exit" when done.

Your version of Sun Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older versions of Sun Java,and then update.
1. Download the latest version of Java Runtime Environment (JRE)
2. Scroll down to where it says 'Java Runtime Environment (JRE) 6u6'.
3. Click the "Download" button to the right.
4. Select the Platform and Language for your download,then check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download 'Windows Offline Installation, Multi-language - jre-6u6-windows-i586-p.exe' [15.21 MB] and save to your desktop.
7. Close any programs you may have running - especially your web browser.
8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Change/Remove button.
11. Repeat as many times as necessary to remove each Java version.
12. Reboot your computer once all Java components are removed.
13. Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.

Download\install 'SuperAntiSpyware Free Version Home Users' from here:
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

Launch SuperAntiSpyware and click on 'Check for updates'.
If you encounter any error messages while downloading the updates,manually download them from Here.
Once the updates have been installed,exit SuperAntiSpyware.
Do not run it just yet.

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O16 - DPF: {FCF289D4-0AC8-4ED8-BE31-E8AF09606AB5} (download_35mb_com.applet) - http://static.35mb.com/applet/applet_o.cab
Exit Hijackthis.

Now Start SuperAntiSpyware.
On the main screen click on 'Scan your computer'.
Check: 'Perform Complete Scan'.
Click 'Next' to start the scan.

Superantispyware will now scan your computer,when it's finished it will list all/any infections found.
Make sure everything found has a checkmark next to it,then press 'Next'.
Click on 'Finish' when you've done.

It's possible that the program will ask you to reboot in order to delete some files.

Obtain the SuperAntiSpyware log as follows:
Click on 'Preferences'.
Click on the 'Statistics/Logs' tab.
Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.
It will then open in your default text editor,such as Notepad.
Copy and paste the contents of that report into your next reply.
Also post a new Hijackthis log,let me know how your pc is running now.

__________________________________________________

ASAP & UNITE member since 2006

Post #239411

sundancekid726

Posted 5/13/2008 10:08 PM

New Member

Group: Forum Members
Last Login: 5/14/2008 10:31 AM
Posts: 10, Visits: 14

Sorry that this took so long. Here is my latest hijack this log, everything seems to be running well.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:02:33 PM, on 5/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe