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Group: Forum Members Last Login: 5/2/2008 12:04 PM Posts: 6, Visits: 12 |
| I have several computers running winxp sp2, all with identical settings as best I can control, because I like the convenience. On 1 computer,a dell laptop, inspiron 8200, when I right click start from desktop and click [open all users], the start menu flashes open and then closes. It will stay open if I depress the Ctrl button, but closes on release. If I right click Start and select [explore all users], the window stays open like it should. All other computers do not have this problem. No other problems seem to be present. I have done all preliminary malware checks and scans and nothing has surfaced. Is there a setting or registry entry that controls this issue? |
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Group: Forum Members Last Login: 5/2/2008 12:04 PM Posts: 6, Visits: 12 |
| | Not one reply in over a week? Is there a moderator monitoring this? |
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Forum Administrator
         
Group: Administrators Last Login: 8/9/2008 6:13 AM Posts: 8,257, Visits: 16,485 |
| | I saw your inquiry when you first posted it and since I haven't run across this problem before I did not have any suggestions for you. Okay, let's start somewhere. Has this behavior always been present or did it just start recently? And have you tried a clean boot to see if the issue is present (open msconfig and choose "selective startup", disabling everything from loading)?
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Group: Forum Members Last Login: 5/2/2008 12:04 PM Posts: 6, Visits: 12 |
| | I have used msconfig in other cases but I have never disabled all startups, because I believe some are essential. Are you suggested all processes be disabled? If so, won't this prevent booting to some essential programs? |
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Forum Advisor
         
Group: Advisor Last Login: 8/9/2008 11:13 AM Posts: 714, Visits: 1,319 |
| Hi giwatcher
Are you suggested all processes be disabled?
Yes, I believe Allan want you to shut everything off in MSCONFIG. Adding one process at a time and rebooting. Then right clicking the start button for testing purposes. To see if maybe a start up program is causing the start menu to open and close like that.
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Group: Forum Members Last Login: 5/2/2008 12:04 PM Posts: 6, Visits: 12 |
| | I understand that. My question is, if I inactivate all startup programs, can I boot up at all, in order to test the theory? If it won't boot, then I am stuck, obviously, and would then need direction about how to reinitiate full startup, and I certainly don't want that to happen in the first place. So someone needs to tell me, if I inactivate all startups in msconfig, will I be able to boot to desktop? |
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Forum Advisor
         
Group: Advisor Last Login: 8/9/2008 11:13 AM Posts: 714, Visits: 1,319 |
| My question is, if I inactivate all startup programs, can I boot up at all,
Yes your computer will start. When in MSCONFIG, just un-check only the items under the "selective startup" Tab. Those items under the selective start up tab are your Anti-Virus, Printer Software, Camera Software, Video Card drivers. The computer will start. I would un plug the network cable also.
Remember, shut all items off and add them back 1 at a time with a re-start in between. If with all items un-checked and you right click the start button and you have the same problem I don't think there is any reason to keep going.
Anybody?
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Group: Forum Members Last Login: 5/2/2008 12:04 PM Posts: 6, Visits: 12 |
| | Here's a followup. I have been working on this problem for many weeks w/o success. I tried using msconfig and unchecking all startup programs, and it works. This restores my right click function. I then reactivated half of the programs, specifically the ones I know are valid, like Office, Nero etc and it still works. I have a feeling that one program from system mechanic, a pop-up blocker, is the culprit. It may see the window as a pop-up, which causes it to flash open and then close. As soon as I verify, I will post back. |
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Group: Forum Members Last Login: 5/2/2008 12:04 PM |
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