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| | | New Member
Group: Forum Members
Last Login: 5/23/2008 10:09 AM
Posts: 5, Visits: 10 |
| Hi all...
I have two separate issues here, one (I guess) was cause by the other. The post is rather detailed, so sorry for the long post!
Issue #1:
My gf's computerr crashed due to some virus so I decided to re-install Windows. It is a Gateway laptop so I used the Recovery CD. It had an option to backup the hard drive and put everything in a "My Backup" folder on the C: drive once Windows was installed. So I did this, and there indeed was a folder called "My Backup" with a date and time on the C: drive. However, some (not all) of the files/folders are inaccessible. In particular some random folders in "My Documents" are giving me access denied messages. Also the "Application Data" folder is giving me the same issue. So I first logged in as Admin under Safe Mode and tried to change the access rights. It did not even let me change admin rights as an administrator! So I took out the HD and used an adapter to hook it up to the IDE channel on my desktop with Win XP MCE. I first tried to just copy the folder onto my hard drive, but got access rights error. So I rebooted to Safe Mode, and logged in as Admin and had the same problem as before on the laptop. I even tried copying files in the Recovery Console, but got access denied. I tried copying in a DOS environment that supported NTSF file system, same error. So I installed Norton Ghost 2003 to create a disk image and copy to another spare hard drive I had lying around. Ghost rebooted the computer and created a partition on the C: drive to boot from to get to some virtual environment or "PC Dos 7.1" to perform the copying. On the first attempt the operation failed and it said it would boot Windows. Nothing happened. So I restarted many times. I could neither boot to windows, nor perform any Ghost operations.
Issue #2:
Now I can't boot into Windows on my desktop! I booted a DOS environment and the files are physically there on my C: drive, but I can't get it to boot Windows. So I ran Recovery Console and executed "fixmbr" and "fixboot c:", restarted and nothing changed. I did a repair install of Windows, restarted, nothing changed. I ran "fixmbr" and "fixboot c:" again, restarted, no change. I then ran those two and "bootcfg /default". The bootcfg command recognized the Windows OS on my system, and assigned default to the XP MCE OS located on the C: drive. Now when I restart it says "Invalid System disk...." The OS is there, but I can't seem to boot from it.
At that point it was 1AM and I had to go to sleep. I'm completely stumped and frustrated as tech support for both Gateway and Norton gave me the shaft hard! I thank you guys for your help.
~Jeff |
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Forum Administrator
Group: Administrators
Last Login: 8/9/2008 6:13 AM
Posts: 8,231, Visits: 16,485 |
| To be perfectly honest your post is a little too dense for me to get through. But if you can boot to Windows you simply need to take ownership of the files: http://support.microsoft.com/kb/308421
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| | | New Member
Group: Forum Members
Last Login: 5/23/2008 10:09 AM
Posts: 5, Visits: 10 |
| Sorry if I posted too much in one post.
I can't boot to Windows now, but when I could, Windows would still not let me take ownership of the files. It gave me the "access denied" message when I tried to change any security settings...even as an admin. |
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| | | New Member
Group: Forum Members
Last Login: 5/23/2008 10:09 AM
Posts: 5, Visits: 10 |
| | Issue #2 has been resolved. I'm still stumped on issue # 1 though and I'm sure I've tried everything I can think of. Ranging from trying to copy in DOS (NTSF mode), Recovery Console, through Admin in Safe Mode, made a copy of the partition of that hard drive and copied to another hard drive. I still get the error no matter what. There has to be some way around this and I'm out of ideas. |
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 28,357, Visits: 54,734 |
| How to take ownership of a file or folder in Windows XP:
http://support.microsoft.com/kb/308421
Try this,it may help:
Create a new 'System Restore' point:
Click on Start/All Programs/Accessories/System Tools/System Restore.
In the 'System Restore' window,click 'Create a Restore Point' button,then click 'Next'.
In the window that appears,enter a description,then click on 'Create',then click 'Close'.
The date and time is created automatically.
Download the SubInACL tool and install it,by default it will install to C:\Program Files\Windows Resource Kits\Tools:
http://www.microsoft.com/downloads/details.aspx?FamilyId=E8BA3E56-D8FE-4A91-93CF-ED6985E3927B&displaylang=en
Click on Start/Run,type CMD and click OK.
At the Command Prompt type notepad reset.cmd and click yes to create a new file named reset.cmd
Copy and paste the entire contents inside the quote box below into reset.cmd and then click 'File'/'Save' and close it:
cd /d "%programfiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
Type reset.cmd and press enter to run the SubInACL tool (you will need to have adminstrator privileges for this to run correctly).
This tool will take several minutes to run,be patient and allow it to run until its finished.
After reset.cmd completes,exit command prompt.
Restart your pc.
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ASAP & UNITE member since 2006
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| | | New Member
Group: Forum Members
Last Login: 5/23/2008 10:09 AM
Posts: 5, Visits: 10 |
| Thank you for that excellent response!
I tried the first method of taking ownership through Windows and that didn't work. I will try the second method you mentioned this evening and hope it works. I will report back once attempted. Thank you. |
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| | | New Member
Group: Forum Members
Last Login: 5/23/2008 10:09 AM
Posts: 5, Visits: 10 |
| | I tried your method and still no luck. There seems to be something very weird going on. I used a couple programs that is supposed to recover lost or deleted data. Those programs don't even recognize that those files exist! However in a simple windows explorer, it shows the files. I'm starting to think that they are lost forever. This just blows my mind. |
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