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Last Login: 4/17/2007 9:54 PM
Posts: 5, Visits: 35 |
| | These are my computers specs:Microsoft(R) Windows(R) XP Media Center Edition AMD Athlon(TM) 64 3400+ operating at 2.4GHz 1 GB DDR / PC3200 (2 DIMM) 200GB 7200 rpm SATA Hard Drive FREE UPGRADE! LightScribe DL 16X DVD +/-R/RW drive 48x max. CD-ROM Drive 2 USB 2.0, 1 Firewire, 9-in-1 card reader + WinDVD Dual NTSC TV Tuner with PVR and FM Tuner 256MB DDR NVIDIA GeForce FX 5500, DVI & TV-Out Sound Blaster Audigy 2 ZS with front audio ports Altec-Lansing VS3151 5.1 Speakers HP Media Center Keyboard, HP Optical Mouse Microsoft(R) Works Suite 2005 includes Word 2002 My computer screen goes dark and I have to manually restart the computer again. I think it is a software problem (Windows). It tends to happens more when I run a program that requires a lot of memory(TV tuner, DVD player etc), but it does happen when I am just browsing or running a virus scan. I did go to HP customer support and they weren't really that much help. I did find out that it wasn't the monitor. Help please. |
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Senior Forum Moderator
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Last Login: Today @ 6:25 PM
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| First make sure you've got the latest drivers installed for your video card.
If you've got more than one stick of ram installed,disconnect from the mains power supply.
Open up the case,then remove all ram modules/sticks but one.
Power back up,now check to see if the problem persists.
If it does,remove the present stick,install another,then try it again,and so on.
If the problems still there,try running Memtest86+:
http://www.memtest.org/
If Memtest comes up clean,try your video card in another pc if possible.
Disconnect from the mains power supply.
Now reseat all cables/cards etc
Make sure all air vents/cpu etc are free of dust.
Run thorough virus/spyware scans.
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| | | New Member
Group: Forum Members
Last Login: 4/17/2007 9:54 PM
Posts: 5, Visits: 35 |
| | I don't have installation disks. Would HP be able to send me some? |
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Senior Forum Moderator
Group: Moderators
Last Login: Today @ 6:25 PM
Posts: 27,609, Visits: 54,401 |
| Read the info here regarding HP system recovery,and please reply into this topic,not by PM :
http://www.pctechbytes.com/hprecovery.htm
Thanks.
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Proud Member of ASAP (Alliance of Security Analysis Professionals).
Proud Member of U-N-I-T-E (Unified Network of Instructors and Trusted Eliminators).
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