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| | | Junior Member
 
Group: Forum Members
Last Login: 8/6/2007 4:42 PM
Posts: 124, Visits: 36 |
| When I clicked on start-help and support button I get the following error " windows cannot open help and support because a system service is not running. to fix this problem start the service named help and support. So I went to start run typed in Services.msc so i could start the service but help and support was not on the list. What should I do?
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| | | Junior Member
Group: Forum Members
Last Login: 8/6/2007 4:42 PM
Posts: 124, Visits: 36 |
| Ok so I went to this link... http://windowsxp.mvps.org/helpsvc.htm
and followed the instructions rebooted and help and support is now listed in services, yet when I went to start the service I get this error."could not start the help and support service on the local computer. error 1083: the executable program that this service is configured to run in does not implement the service." I have no idea what that means.
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| | | Junior Member
Group: Forum Members
Last Login: 8/6/2007 4:42 PM
Posts: 124, Visits: 36 |
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
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| Try this,it might help:
Copy and paste the following bold text in between the lines only into Notepad,and 'save as'(all files) help.bat to your desktop.Then click on the fix.bat file on your desktop to run it,click Ok three times
Reboot.
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cd %SystemRoot%\system32
regsvr32.exe %SystemRoot%\system32\jscript.dll
regsvr32.exe %SystemRoot%\system32\vbscript.dll
regsvr32.exe %SystemRoot%\system32\mshtml.dll
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ASAP & UNITE member since 2006
 
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| | | Junior Member
Group: Forum Members
Last Login: 8/6/2007 4:42 PM
Posts: 124, Visits: 36 |
| I did everything you said went back to services.msc and still gave me the same error when I tried to start the process.
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| | | Junior Member
Group: Forum Members
Last Login: 8/6/2007 4:42 PM
Posts: 124, Visits: 36 |
| Anybody else have any idea?
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Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 29,024, Visits: 54,734 |
| Try this:
Go to Folder Options>View tab,and enable 'Show Hidden files and Folders',then press Apply>Ok.
Go to C:\WINDOWS\inf, right click pchealth.inf 'Install',have your xp cd handy.
If still no joy,go Here and scroll down to Help and Support,you'll probably find a fix there.
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ASAP & UNITE member since 2006
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| | | Junior Member
Group: Forum Members
Last Login: 8/6/2007 4:42 PM
Posts: 124, Visits: 36 |
| Installing the pchealth.inf what does that acutally do? I just tried it restarted and it didnt seem to do anything.This is a vexing problem!
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| |  Posted 4/12/2005 1:41 AM | |
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