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RE: Windows XP problems (I think) help!

RichieUK — Mon, 16 Oct 2006 01:11:23 GMT

Read the info here regarding HP system recovery,and please reply into this topic,not by PM :
[url]http://www.pctechbytes.com/hprecovery.htm[/url]
Thanks.

RE: Windows XP problems (I think) help!

soussherpa — Sun, 15 Oct 2006 22:48:13 GMT

I don't have installation disks. Would HP be able to send me some?

RE: Windows XP problems (I think) help!

RichieUK — Tue, 26 Sep 2006 03:14:33 GMT

First make sure you've got the latest drivers installed for your video card.
If you've got more than one stick of ram installed,disconnect from the mains power supply.
Open up the case,then remove all ram modules/sticks but one.
Power back up,now check to see if the problem persists.
If it does,remove the present stick,install another,then try it again,and so on.
If the problems still there,try running Memtest86+:
[url]http://www.memtest.org/[/url]
If Memtest comes up clean,try your video card in another pc if possible.
Disconnect from the mains power supply.
Now reseat all cables/cards etc
Make sure all air vents/cpu etc are free of dust.
Run thorough virus/spyware scans.

Windows XP problems (I think) help!

soussherpa — Wed, 20 Sep 2006 18:11:01 GMT

These are my computers specs:

Microsoft(R) Windows(R) XP Media Center Edition

AMD Athlon(TM) 64 3400+ operating at 2.4GHz

1 GB DDR / PC3200 (2 DIMM)

200GB 7200 rpm SATA Hard Drive

FREE UPGRADE! LightScribe DL 16X DVD +/-R/RW drive

48x max. CD-ROM Drive

2 USB 2.0, 1 Firewire, 9-in-1 card reader + WinDVD

Dual NTSC TV Tuner with PVR and FM Tuner

256MB DDR NVIDIA GeForce FX 5500, DVI & TV-Out

Sound Blaster Audigy 2 ZS with front audio ports

Altec-Lansing VS3151 5.1 Speakers

HP Media Center Keyboard, HP Optical Mouse

Microsoft(R) Works Suite 2005 includes Word 2002

My computer screen goes dark and I have to manually restart the computer again. I think it is a software problem (Windows). It tends to happens more when I run a program that requires a lot of memory(TV tuner, DVD player etc), but it does happen when I am just browsing or running a virus scan. I did go to HP customer support and they weren't really that much help. I did find out that it wasn't the monitor.

Help please.