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RE: Should we update to XP SP3

quietman7 — Wed, 21 May 2008 07:21:01 GMT

Your welcome.

RE: Should we update to XP SP3

karbo1 — Wed, 21 May 2008 07:10:40 GMT

Thank you

RE: Should we update to XP SP3

quietman7 — Wed, 21 May 2008 06:14:39 GMT

[quote]...there appears to be two separate issues.

One affects only AMD-equipped PCs sold by Hewlett-Packard Co. "The problem is that HP, apparently along with other OEMs, deploys the same image to Intel-based computers that they do to AMD-based computers,"..."Because the image for both Intel and AMD is the same, all have the intelppm.sys driver installed and running. That driver provides power management on Intel-based computers. On an AMD-based computer, amdk8.sys provides the same functionality." Running the intelppm.sys driver on an AMD-powered PC isn't normally an issue, but on the first reboot after a service pack installation, it causes "a big problem...The machine either fails to boot or crashes and immediately reboots.

The other problem...also seems to affect only AMD machines, and involves an error message indicating trouble with the PC's BIOS...the ensuing recommendation to update the BIOS is "most likely not your problem,"...the problem may be isolated to a specific motherboard. "Possibly, it is related to computers with the Asus A8N32-SLI Deluxe motherboard in them...[/quote]
computerworld.com

More detail provided at Jesper's Blog

Information for workarounds, an HP patch and a tool that will detect the IntelPPM problem and mitigate it before installing the service pack are provided in my previous posting.

RE: Should we update to XP SP3

karbo1 — Tue, 20 May 2008 17:07:24 GMT

Is HP the only company having a problem with AMD processors and SP3? Should anyone with AMD processors wait before installing SP3?

RE: Should we update to XP SP3

karbo1 — Tue, 20 May 2008 17:00:32 GMT

Thank you for the information. I will surely pass it on to friends with AMD processors.

RE: Should we update to XP SP3

quietman7 — Tue, 20 May 2008 14:05:24 GMT

Jesper's Blog: Does your AMD-based computer boot after installing XP SP3?
NOTE: The May 14th update to the above link includes a small tool written by Microsoft MVP Jesper Johansson that will detect the IntelPPM problem and mitigate it before installing the service pack.

HP has posted a work around with instructions to boot into Safe Mode and disable the Intel Power Management. See HP Pavilion and Compaq Presario Desktop PCs - Computer Restarts after Displaying Stop Error 0x0000007E (After Updating with SP3)

HP also released a patch for AMD based systems:
Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors

In North America, [b]free telephone support[/b] is available by calling ([b]866[/b]) [b]234-6020[/b] (support is available for Service Pack 3 until April 14, 2009). Or click here for [b]free E-mail Support.[/b]

RE: Should we update to XP SP3

karbo1 — Fri, 16 May 2008 14:07:23 GMT

Well, I just joined the SP3 club on my main computer. No issues so far.

RE: Should we update to XP SP3

exTI — Wed, 14 May 2008 16:32:59 GMT

I would [b]NOT[/b] upgarde to SP3 If and [b]ONLY[/b] If you have an AMD cpu in a HP computer.

[url]http://www.tomshardware.com/news/Windows-XP-SP3,5334.html[/url] <---check it out

I seem to remember HP having issued a bulletin when SP2 came out and had HP users run a patch first

RE: Should we update to XP SP3

quietman7 — Wed, 14 May 2008 13:41:53 GMT

[b]XP SP3 CDs available from Microsoft.[/b]

SP3 CDs cost $3.99 plus $5.99 shipping. They are currently on back order but should be ready for mailing in early June.

Call MSFT at [b]1-800-360-7561[/b] and choose option [b]2[/b] to Place an Order.
Next chose option [b]1[/b] to Order Service Packs.

A representative will take your order and billing/shipping information.

RE: Should we update to XP SP3

Access Denied — Wed, 14 May 2008 06:32:56 GMT

It is the final version. ;)

RE: Should we update to XP SP3

Anil Kumar — Wed, 14 May 2008 05:22:13 GMT

Allan this SP3 is the final release 4m Microsoft or still some beta version...

RE: Should we update to XP SP3

Berton — Mon, 12 May 2008 09:47:39 GMT

Received an E-Mail this AM with this link to a page with useful information on install SP3:
[url]http://blogs.zdnet.com/hardware/?p=1819&tag=nl.e539[/url]

RE: Should we update to XP SP3

damnyank — Sat, 10 May 2008 16:32:44 GMT

I also have it installed on 2 XP Home PCs with no problems. I have heard there has been some problems with installing XP3 on an HP/Compaq with an AMD (non INTEL) processor. Has something to do with the OEM OS install done by HP. I believe the problem and fix was reported on DSL Reports - but not sure!

RE: Should we update to XP SP3

chilly willy — Fri, 09 May 2008 21:00:39 GMT

I have it installed on 2 machines, an XP Home and on a Media Center Edition with no issues. I was kind of let down when the scrolling bar at start up didn't change colors like it did from SP1's green to SP2's blue.

RE: Should we update to XP SP3

Allan — Fri, 09 May 2008 19:59:16 GMT

SP3 is fine to install as is.