|
| | | New Member
Group: Forum Members
Last Login: 6/8/2008 7:54 AM
Posts: 15, Visits: 29 |
| | Sadly, after a good run from the last time i got help from tweaks.com it seems I'm back into some trouble. There seems to be a list of symptoms including: unable to run programs properly (most of which freeze after a couple of minutes, or in the case of MSN in a matter of seconds), then after this initial freezing and ending task etc, the programs can not be re-opened (i try open, the process appears in the task manager, but nothing happens beyond that (nothing appears on screen)). This means I have to be using another computer to try get rid of this, because it has pretty much rendered the other one useless in terms of internet. After a few nights I've come to the conclusion that the source of the problem is a process under the name of "msiexec.exe" and/or "svchost.exe". Both of which are normal Windows components, but however in the case of msiexec.exe it is showing up in the task manager even when i am not actually running any installations. Here is a link to what i believe is the issue (although i have never had AOL instant messenger, so i'm not sure how i received it): http://www.ca.com/us/securityadvisor/virusinfo/virus.aspx?id=43062. I have CA anti-virus just so you know, and have done both full spyware and anti-virus scans with nothing showing up and yet still the problem continues. Any help would be greatly appreciated in getting rid of the problem. Thanks. |
| |
| | | 
Senior Forum Moderator
Group: Moderators
Last Login: 8/9/2008 10:14 AM
Posts: 28,357, Visits: 54,734 |
| Download Trend Micro HijackThis 2.0.2 to your desktop:
Double click on HJTInstall.exe,it will prompt you to extract hijackthis.exe to C:\Program Files\Trend Micro\HijackThis.
When the install is complete,HijackThis will automatically launch.
When the license agreement appears,select "I Accept" and then click on the "Do a system scan only" button.
When the scan is complete,click on the "Save Log" button,then save it to your desktop.
Copy and paste the entire contents of that log into a new topic in the HijackThis Logs forum, not here.
________________________________________
ASAP & UNITE member since 2006
|
| |
|
|
