Problems removing sound driver
 
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Posted 5/31/2008 10:37 AM


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Been having problems with no sound on my pc, and have tracked the problem down to a sound driver.

(Read thread - http://forum.tweaks.com/forum/FindPost240283.aspx               for the background info)

I have got a 'SigmaTel C-major Audio' sound driver installed on my system which I do not recognise. When this driver is enabled I have no sound on my pc, but once it's been disabled I have sound.

I have uninstalled the driver, and restarted my pc as instructed to complete the uninstall, I then have sound on my pc for that windows session.

However, after a full shut down of the pc, I've noticed that Windows is detecting it as New Hardware on start-up, and re-installing the drivers each time, I therefore have to disable it, or uninstall it & restart,  each time before starting my session.

Whilst this isn't a big problem, it's annoying. . . is there anyway to remove this driver permanently? I've been thru the uninstall process several times now, but each time it reappears on start-up.

On the previous thread, RichieUK asked for a Hijackthis uninstall log, (see below) and then asked me to remove/uninstall:
SigmaTel C-Major Audio
Viewpoint Media Player

and then restart.

Having tried that, I can't remove Viewpoint media player at all, and every time I remove the SigmaTel C-major Audio driver, it re-loads itself the next time I boot-up.

Here's the uninstall log from Hijackthis, 

1st Pricing
32 Bit HP CIO Components Installer
Adobe Acrobat 4.0
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.2
AppCore
AV
AVS DVDMenu Editor 1.2.1.19
AVS Video Converter 5.6
AVS4YOU Software Navigator 1.2
BlueSoleil
Canon Camera Support Core Library
Canon Camera Window for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
ccCommon
Championship Manager 2007
C-Media PCI Audio
Crush'Em 2.0
D500 USB-Handset Manager
DECAdry Express Labels 3.1
DECAdry Font Manager
DelinvFile - 3.03
Diamond 2400Plus v1.0
EasyCleaner
Eraser
FinePixViewer Ver.4.2
FloorPlan 3D v8
FUJIFILM USB Driver
GameShadow
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP Customer Participation Program 9.0
HP Imaging Device Functions 9.0
HP OCR Software 9.0
HP Photosmart All-In-One Software 9.0
HP Photosmart Essential 2.01
HP Smart Web Printing
HP Solution Center 9.0
HP Update
HPSSupply
ImageMixer VCD2 for FinePix
Indeo® Software
Java(TM) 6 Update 6
LiveUpdate 3.2 (Symantec Corporation)
Logitech Desktop Messenger
Logitech Print Service
Logitech QuickCam
Memory-Map OS Edition Version 5
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft AutoRoute 2005
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Premium
Microsoft Plus! for Windows XP
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works 7.0
MicroStaff WINASPI
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Nero
Norton AntiVirus
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
Norton Security Scan
Packard Bell Data Secure
Packard Bell EverSafe
Packard Bell InfoCentre
PCI Audio Driver
PGA Championship Golf CE
Photo Viewer V208G2
PowerDVD
Privacy Guardian 4.0
Puzzl'Em 1.0 Beta2
RAW FILE CONVERTER LE
Registry Mechanic 5.0
Roxio VideoWave Movie Creator
SAMSUNG Mobile USB Modem 1.0 Software
Samsung PC Studio 3 USB Driver Installer
Samsung PC Studio PC Sync
Samsung Samples Installer
Scientific-Atlanta WebSTAR 2000 series Cable Modem
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
SigmaTel C-Major Audio
Smart Audio Converter
Sonic RecordNow DX
SPBBC 32bit
Sqirlz Morph
Su Doku
SUPERAntiSpyware Free Edition
Symantec Real Time Storage Protection Component
Symantec Technical Support Web Controls
SymNet
Tetris
TurboCAD Deluxe v10.2
TurboCAD Symbols
Ulead Photo Express 4.0 My Custom Edition
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Viewpoint Media Player (Remove Only)
Virtual DJ - Atomix Productions
WebCam for MSN Messenger
WebEx
Windows Installer 3.1 (KB893803)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinZip

Post #240421
Posted 6/3/2008 6:29 PM


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The sound driver you are trying to remove is usually associated with the onboard/built-in sound adapter. It has to be disabled either in the BIOS or by a jumper on the motherboard [or both] or Windows will keep installing it. Same if installing an Add-in card to replace the built-in adapter.

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Post #240507
Posted 6/4/2008 2:14 PM


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I have managed to disable the driver, and I think stayed 'disabled' this time.  Well, the last few times I've booted up, I have sound, and the offending driver hasn't tried to re-install.

As for disabling it on the BIOS, and changing 'Jumpers', I know what you talking about, but it sounds a bit technical for my level of knowledge. . . any suggestions? If I have sound, with the new card's drivers installed, do I need to change any jumpers or BIOS settings at all?

Post #240538
Posted 6/4/2008 11:53 PM


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If it's working as it should, I'd go with the axiom if it ain't broke don't fix it.

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Post #240552
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