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| | | New Member
Group: Forum Members
Last Login: 7/6/2008 8:40 PM
Posts: 34, Visits: 63 |
| I'm using an Acer Aspire 4710G and of recent, the dvd-drive doesn't work.
The light doesn't turn on when I start the labtop and when I attempt to eject it (both with the button and through the eject button when you right click inside my computer), nothing happens.
There was one time when I repeatedly pressed the button, the dvd-rom opened.. But after it closed, the old problem just continued?
Any idea what the problem is and how I can fix it? I'm in dire need to use it.
Also:
1) Under properties, the device is working properly
2) When I double-click on the H: Drive (DVD-rom), it says 'application not found'
3) Using Vista Home Premium
4) If I attempt to update drivers, they tell me it's already updated. |
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Forum Moderator
Group: Moderators
Last Login: 8/9/2008 9:55 AM
Posts: 2,250, Visits: 3,998 |
| Is the computer still in Warranty? If so, get the maker involved. If not, it's my experience you need to replace the drive.
I usually get Notebook parts from http://www.priorityelectronics.com but they show no replacement optical drives for the Acer Aspire.
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| | | New Member
Group: Forum Members
Last Login: 7/6/2008 8:40 PM
Posts: 34, Visits: 63 |
| Hmmm.. that could be a problem....
Not quite sure when I bought it.. It was sometime this time last year... But as I'm out of the country, I still need the invoice and International Travel Warranty only last one year...
Anyway, could you enlighten me as to how the thing could have screwed up? If I do get a replacement, I'd like to prevent the same problem from happening again.. |
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