Printing Problems
 
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Posted 5/5/2008 3:09 AM


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Hello,

Um, let me set this up.  I have a laptop and a PC.  The PC is directly connected to our wireless router.  This laptop connects to the internet wirelessly.  Recently my PC crashed because of a trojan.  I had to completely re-boot the PC.  It basically went back to the original factory settings.  I had previously printed from my laptop to an HP LaserJet printer connected directly to the PC.  After the complete re-boot of the PC, I have been unable to print from my laptop. 

I would just use a USB drive to transfer any documents I need to print, but I recently purchased Microsoft Office 2007, and my family would prefer that I don't put that on the PC as well. 

When I go to add a printer, I know the name of the network I need to connect to, but it says "Windows cannot connect to the printer.  Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server."  I have also tried printing an excel document, and then in the printer window, selecting "find printer" but all it says is "The Directory Service is currently unavailable."

I have tried several things including disabling sharing on the PC, restarting, and then enabling sharing.  I'm not very computer literate, so I don't know if any of my methods would have been effective anyway...

Any help would be great.

Post #238892
Posted 5/5/2008 7:21 AM
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Just a thought. Make sure the firewall on the PC is disabled.

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Post #238898
Posted 5/5/2008 9:58 AM


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That worked.  Wow, something so simple.  I disabled the PC firewall and connected to the printer.

Is there any danger in leaving the firewall off?  I know windows always pops up and says something scary like 'if you don't have the firewall, you could get a virus that will completely fry your computer...'

Post #238900
Posted 5/5/2008 11:54 AM
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Your router acts like a firewall. Personally I think thats a better solution than MS firewall.
I know windows always pops up and says something scary like 'if you don't have the firewall, you could get a virus that will completely fry your computer...'

You get viruses from opening e-mail that contains viruses or from web sites.
The firewall prevents other people from hacking into your pc.


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Post #238901
Posted 5/8/2008 6:19 PM
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You should try enabling File and Printer sharing on the firewall if you want to keep using it.  Not sure what firewall you have, but in the XP firewall it is on the Exceptions tab I believe.
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